Rene T. Domingo
Washington SyCip Graduate School of Business, AIM
As contributing and consulting editor, Prof. Domingo has published various articles on total quality management (TQM) and world-class manufacturing in local and international magazines like The Asian Manager, the AFTA Monitor, and the World Executive's Digest. He was an associate editor of the Asian Banking Digest. He is the author of Quality Means Survival, a guide on total quality management, published internationally by Prentice-Hall, and It's the Customer, a guide on world class banking services. He co-authored the book Turnaround Management - Best Practices from the Indonesian Experience which was published by AIM. He has also done research on the operations of Japanese joint venture companies in Southeast Asia.
Prof. Domingo has served as consultant and trainor to major local and Asian firms, including banks and hospitals, in the fields of quality, productivity improvement and lean systems. He has lectured on world class manufacturing at the USW BusinessSchool (Universitatsseminar der Wirtschaft) in Germany and was speaker at various management conferences including Marcus Evans and the Hospital Management Asia (HMA).
Prof. Domingo was formerly with Ricoh Watch Philippines, Inc. where he served as a Director, Head of the Corporate Planning Division, Production Control Manager, and Quality Control Circle Coordinator. Before joining AIM, he taught computer science and production management at the Ateneo de Manila University. Prof. Domingo was the recipient of the Productivity Excellence Award in Education and Promotion given by the Asian Productivity Organization (APO) Society of the Philippines.
Prof. Domingo holds a Bachelor of Science in Industrial Engineering (Magna Cum Laude) from the University of the Philippines and a Master of Science in Management Engineering from the Nagoya Institute of Technology, Japan. He underwent an intensive one-year on-the-job training on the just-in-time (JIT) method of production at Toyota in Japan under a grant from the Japanese government. He attended the course “Building Competitive Advantage through Operations” at the Harvard Business School.
Prof. Domingo manages his own website, www.rtdonline.com, where he publishes his articles and research.